Your privacy is important to Anteo Diagnostics Limited (“Anteo”, “us” or “we”). This privacy statement applies to personal information we handle about visitors to our website, our customers, users of services we may provide, recipients of our electronic communications, and members of the public. This privacy statement provides information about the personal information that we collect, and the ways in which we use that personal information.

Collection of Personal information
The only personal information we collect is what you tell us about yourself.
As a visitor to our website, you may submit personal details about yourself, including by email or online form. Our servers This information may be stored in our database. When you provide us with your personal information, you are consenting to the use of it within our organisation for the purposes we prescribe and which are set out in this privacy statement.

We may collect and use the following kinds of personal information:

  • information about your use of this website (including browser statistics, IP Address);
  • information that you provide for the purpose of registering with the website;
  • information about transactions carried out over this website;
  • information that you provide for the purpose of subscribing to the website services; and any other information that you send to Anteo.

As a purchaser of our products or services, we may collect personal information such as your name, contact details, payment and transaction details/history and records of your dealings with us.
We may not be able to provide our products or services to you if your personal information is not collected.
Where you provide us with personal information about someone else you must have their consent to provide such personal information to us.

Using personal information

To the extent that Anteo obtains your personal information, it may use it to:

  • respond to your queries;
  • administer this website;
  • personalise the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send you statements and invoices;
  • collect payments from you;
  • compile our databases;
  • conduct research for our own internal marketing purposes; and
  • send you marketing communications.

When you provide us with your personal information, you are consenting to the use of it within our organisation for any of these purposes.

Where Anteo discloses your personal information to its agents or sub-contractors for these purposes, Anteo will require the agent or sub-contractor in question to agree that it will use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Anteo may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

We will not sell, trade or disclose any of your personal information to any third party without your consent or unless we are required by law to do so.

 

Securing your data
We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our service providers.

Anteo will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Anteo will store all the personal information you provide through this website on its secure servers.

Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Information relating to payment card details submitted to us will be securely stored.

We encourage you to play an important role in keeping your personal information secure, by maintaining the confidentiality of any passwords and account details used on this website. It is your sole responsibility to maintain such confidentiality and we will not be liable for any damage, loss or expense suffered due to such disclosure.

We take reasonable measures to destroy or de-identify personal information that is no longer needed by us for any purpose for which we may use or disclosure the information in accordance with this privacy statement.

 

Your right to Access and Amend Information about you
If you have submitted details about yourself to us, you are entitled to access the information which is subsequently handled by us within our organisation or request correction of such information. There are exceptional circumstances where access to or correction of your personal information may be refused by us such as where access would be unlawful. We will advise you of such circumstances if they arise.

If you would like access or request correction of your personal information, please submit your request to contact@anteodx.comoutlining the documents or information you require. We ask that you provide us with as much detail as possible about the particular information sought to be accessed or amended in order to help us retrieve it. We will respond to your request within 10 business days.

We take reasonable steps to make sure that the personal information we collect, use and disclose in accordance with this privacy statement is accurate, up-to-date and complete.

Cross-border data transfers
Information that Anteo collects may be stored and processed in and transferred between any of the countries in which Anteo or our service providers operate, including the United States of America, to enable the use of the information in accordance with this privacy statement. In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. You agree to such cross-border transfers of personal information.

Updating this statement
Anteo may update this privacy policy by posting a new version on the website. You should check this page frequently to ensure you are familiar with any changes.

Other websites
This website contains links to other websites.
Anteo is not responsible for the privacy policies or practices of any third party.

Contact Anteo – Questions or Complaints
If you have any questions or complaints about this privacy policy or Anteo’s treatment of your personal information, please write to contact@anteodx.com or Anteo Diagnostics, 4, 26 Brandl Street, Brisbane Technology Park, Eight Mile Plains 4113.